Jad baje Privacy Policy — our commitment to keeping your data safe

Jad baje (referred to herein as "we", "our", or "the platform") is a trusted online Sports Betting and gaming platform. We place the highest importance on our users' privacy and are committed to protecting their personal information.

This Privacy Policy explains what information jad baje collects when you register or use our services, how it is used, who it may be shared with, and what steps we take to keep your data safe. By using any jad baje service, you are considered to have accepted this Privacy Policy.

Our privacy policy applies to the jad baje website, mobile application, and all related services. If you disagree with any part of this policy, please refrain from using our platform and reach out to our support team.

Jad baje only collects information that is strictly necessary to provide our services. We never collect unnecessary or excessive personal data. A detailed breakdown of what we collect is provided below.

The above information is collected in several ways — directly from you (registration forms), automatically (cookies and log files), and from third-party verification services.

Jad baje uses your information only for specific, legitimate purposes. We never use your data beyond those stated purposes. All the ways we use your information are clearly outlined below.

• To create, manage, and verify your account — the information provided at registration is used to activate your account.
• To process financial transactions — payment information is used to securely complete deposits and withdrawals.
• To provide customer support — your information helps us resolve your issues and answer your questions accurately.
• For security and fraud prevention — unusual activity is detected to keep your account protected.
• To meet legal and regulatory obligations — certain data must be retained to satisfy the requirements of regulatory authorities.
• For service improvement and personalisation — usage data is analysed to enhance your experience based on your preferences.
• To send you important notifications — key account-related updates will be delivered to your email or phone.
• For responsible gaming monitoring — to identify problematic betting behaviour and provide timely support.

Jad baje never sells your personal data or shares it with third parties unnecessarily. However, limited information may be shared in certain specific circumstances.

• Payment providers: Only the information necessary to complete transactions is shared with payment providers such as bKash, Nagad, and Rocket.
• Identity Verification Service: Minimal data is shared with licensed verification services to confirm your age and identity.
• Legal Grounds: Information may be disclosed in response to a court order, directive from a regulatory authority, or a lawful request from a law enforcement agency.
• For security purposes: Information may be shared with relevant authorities in connection with fraud or illegal activity investigations.

Jad baje uses industry-leading security technology to protect your data. Our security infrastructure operates across multiple layers, safeguarding against cyberattacks and data breaches.

• SSL/TLS Encryption: All data transmitted through the website and app is protected with 256-bit SSL encryption.
• Two-Factor Authentication: Mobile verification is used as an additional security layer at login.
• Firewall protection: Our advanced firewall system blocks all unauthorized access attempts.
• Regular Security Audits: Our systems are regularly audited by an external team of security experts.
• Data backup: All data is regularly backed up in encrypted form on secure servers.
• Staff training: All our staff receive regular training on data protection.

Please note, however, that no internet transmission can be guaranteed 100% secure. It is your own responsibility to keep your password strong and not share it with anyone.

Cookies are small text files stored in your browser. jad baje uses cookies to enhance your experience and ensure the platform functions correctly. We use the following types of cookies.

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security. Disabling them will prevent the platform from functioning properly.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: Helps us analyze platform usage patterns to improve our services. This data is collected on a fully anonymous basis.

You can delete or disable cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

Jad baje retains your information only for as long as necessary. Retention periods vary depending on the type of data.

• Account Information: For as long as your account is active, and for a minimum of 5 years after closure (for legal compliance).
• Financial Transaction Records: Financial regulations require a minimum retention period of 7 years.
• Communication history: Customer service communications are retained for up to 3 years.
• Technical Logs: Security logs are generally retained for up to 1 year.

Jad baje believes you should have full control over your own information. We therefore provide you with the following rights.

• Right to access: You can find out at any time what information we hold about you.
• Right to rectification: You can request corrections to any inaccurate or outdated information we hold.
• Right to Erasure: Under certain conditions, you may request the deletion of your data.
• Right to restrict processing: In certain circumstances, you may request that we restrict the processing of your data.
• Right to Data Portability: You can request your data in a machine-readable format.
• Right to lodge a complaint: You have the right to object to the way we process your data.

To exercise any of these rights, please contact our support team. We will do our best to respond to your request within 30 business days.

Jad baje is an adults-only platform. You must be at least 18 years old to use our services. We do not knowingly collect personal information from anyone under the age of 18.

Age verification is a mandatory step in the registration process. If we discover that a minor has registered on our platform, the account will be immediately closed and all associated data will be deleted.

Jad baje may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance — by email or through a platform notification.

The date of each update will be noted at the top of this page. Continued use of the platform after any changes indicates your acceptance of the revised policy. We recommend checking this page regularly to stay informed.

For any questions, comments, or requests regarding this Privacy Policy, please reach out to our dedicated Privacy Team.

• Email: support@jadbaje.com
• Response time: Within 30 business days
• Live Chat: Live support available directly on the platform

We take every complaint and request seriously and work to resolve them as quickly as possible.